Flexible coverage powered by our Smart Warranty Credit System. Know exactly what's covered, track your credits in real time, and file claims hassle-free.
Our warranty system covers every aspect of your solar setup - from panels to performance. Plus, our Credit System gives you flexible, transparent coverage you can actually track.
Full coverage for manufacturing defects in solar panels, inverters, and major system components.
Protection against installation-related issues including wiring, mounting, and system setup for 1-2 years.
We guarantee your system produces the expected energy output, or we make it right - no questions asked.
Flexible credits you can use for repairs, maintenance, or replacements. Track your balance in real time - no hidden limits.
From installation to claim resolution — watch the full journey. Our QR tracking system makes every step instant and transparent.
Click Play to walk through each step, or tap any step to preview it.
Step 1
System Installed
Your solar system is commissioned and registered in our warranty database.
Step 2
Certificate Issued
A digital warranty certificate is generated with your coverage details and unique ID.
Step 3
QR Sticker Applied
A branded QR sticker is placed on-site for instant warranty lookup — no paperwork needed.
Step 4
Scan QR Code
Use any phone camera to scan the sticker and open your warranty verification page instantly.
Step 5
Verify Coverage
See warranty status, component coverage, expiry dates, and remaining service credits in real time.
Step 6
File a Claim
If an issue arises, submit a claim directly from the portal or this page — fast and transparent.
Every installed system gets a unique QR sticker linked to your warranty record. Scan it anytime to instantly check coverage status, expiry dates, and remaining service credits — no login required.
Claim Warranty
Coverage active
Panels · Inverter · Installation
Instead of fixed limitations, your warranty includes service credits that can be used for repairs, maintenance, or replacements. Transparent, flexible, and always visible.
Available credits for service and repairs
| Issue Type | Description | Credit Cost |
|---|---|---|
| Minor Inspection | Visual check and system health report | 5 credits |
| Panel Cleaning | Professional cleaning and output optimization | 10 credits |
| Inverter Repair | Diagnostic and repair of inverter issues | 25 credits |
| Panel Replacement | Full panel swap under warranty terms | 40 credits |
| Major System Repair | Comprehensive system overhaul or replacement | 60 credits |
Additional warranty credits can be purchased or earned through referral programs. Once your credits run low, our team will reach out with options to keep your coverage active.
Full transparency on your warranty scope. No surprises, no fine print.
Each part of your solar system has its own coverage period. Here's a breakdown.
Coverage: 25 years
Coverage: 5–10 years
Coverage: 1–2 years
Keep these documents ready for a smooth and fast claim process.
Your receipt, invoice, or contract number confirming your purchase.
Found on your installation certificate or system dashboard.
Clear photos showing the damage or concern area for faster assessment.
Brief description of what happened and when you first noticed the problem.
Fill out the form below and our team will get back to you within 24-48 hours.
Got questions about your warranty and credit system? We've got answers.
Your warranty comes with a set number of credits. Each service type costs a specific number of credits. When you need a repair or service, credits are deducted from your balance. It's that simple - no hidden fees, no complicated terms.
Once your warranty credits are used up, you can still get service through our paid maintenance plans. We'll also notify you when your balance is running low so you can refill credits before you need them.
Yes! You can purchase additional credits at any time. We also offer refill bonuses during promotional periods. Contact our support team for current credit packages and pricing.
Credits are valid for the duration of your warranty period. As long as your warranty is active, your credits remain available. Expired warranties will have any remaining credits forfeited.
Most claims are reviewed within 24-48 hours. Once approved, we'll schedule your service visit at the earliest available date. Emergency repairs are prioritized.
Our warranty support team is ready to assist you with any concern.
account@solarlys.net
Response within 24 hrs+639274650003
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